Contact information

Contact Information

We’re here to help.

If you have questions about your order, shipping, or general inquiries, please contact us using the details below.


Customer Support

πŸ“§ Email: arveneshop@use.startmail.com

We aim to respond to all inquiries within 24 hours, Monday to Friday.

To help us assist you faster, please include:

  • Your order number

  • The email address used at checkout

  • A brief description of your request


Order & Shipping Questions

Tracking information is sent automatically to the email address provided at checkout once your order ships.
Please check your inbox (and spam/junk folder) before contacting us regarding tracking updates.

If your order is outside the estimated delivery window, feel free to reach out and we’ll be happy to assist.