Privacy policy

Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Arvene (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Information We Collect

When you visit our site, we may collect certain information about your device, interaction with the site, and information necessary to process your purchases.

Personal Information You Provide

When you place an order or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order details

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions

  • Referring website or traffic source

This data helps us improve site performance and user experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Detect and prevent fraud

  • Improve our website and services

  • Comply with legal obligations

Sharing Your Information

We share your information only when necessary, including with:

  • Payment processors

  • Shipping and fulfillment partners

  • Website and analytics providers

  • Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve functionality and analyze performance.
You can control or disable cookies through your browser settings, but this may affect site functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise your rights, contact us at arveneshop@use.startmail.com.

European Union Residents

If you are located in the European Union, your personal information is processed in accordance with the General Data Protection Regulation (GDPR).
You have the right to lodge a complaint with your local data protection authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Arvene
📧 arveneshop@use.startmail.com